Neo is an AI agent for luxury hotels. It handles guest requests across website chat, email, WhatsApp, and in-room QR codes. Neo books reservations, manages changes, and coordinates with your systems while maintaining one continuous conversation per guest across all channels.

Website chat, email, WhatsApp, and in-room QR codes. Guests can switch between channels and Neo maintains full context. Each guest has one unified conversation thread regardless of which channel they use.

Yes. Neo speaks 95+ languages and automatically detects each guest's preference. Service quality stays consistent across all languages.

Neo was built by Turneo, a team specializing in hotel experience management. We understand hotel operations because we work with them daily. Neo handles complex bookings, coordinates across departments, and maintains hospitality standards. It's hotel technology built by hotel people, not a generic chatbot adapted for hotels.

Neo never guesses. It transfers the conversation to the right person or department with full context. Your team sees everything discussed so far. You can then add that information to Neo's knowledge so it learns from the gap.

One day, no technical team needed. You tell Neo your hotel information in plain language (policies, pricing, offerings) and it's ready. Neo continues learning on the job from every interaction. Training is simple: just explain how to handle scenarios as you would to a new team member.

Tell Neo in plain language. "Pool hours are now 7am-9pm" or "Spring package is $450/night." Neo updates immediately. No coding or technical process required.